Tracing.co.nz Help & Support

We've designed tracing.co.nz not only to be easy to use when checking in and out of a location, but also for businesses to get set up too! To regis...

Tracing.co.nz is designed to make contact tracing simple, efficient and accessible for a broad range of users and uses, while maintaining the privacy of i...

No.  We designed tracing.co.nz, to ensure that users had a simple, trusted and secure way to share their contact tracing information.  We believe that con...

You can absolutely register more than one location. All you need to do is go to https://tracing.co.nz/get and register each location separately. We do h...

Tracing.co.nz is technically able to accommodate this.  However,  you (and other parties involved) need to carefully consider whether this means your busin...

No. tracing.co.nz is designed to help businesses and organisations with keeping a register of their employees, customers and visitors to their premises....

We understand that some businesses want confidence that their visitors have checked in appropriately -  so we've recently added a confirmation page a...

Paper forms can be transferred to us easily and securely through our new paper form upload feature, available on tracing.co.nz/upload. Please note that the ...

We’re very sorry to hear that you weren’t able to access the poster via the provided link. Some registrants have reported issues when accessing the link on ...

We're currently experiencing very high volumes of support requests as we register new businesses. As you might expect there may well be a delay before ...